Cancellation and Refund Policy
We strive to provide high-quality digital products and a satisfactory customer experience. However, we understand that there may be instances where a refund is necessary. This Refund Policy outlines the conditions under which refunds are granted for our digital products.
- Eligibilty for Refund
- Technical Issues: If you experience technical issues that prevent you from accessing or using the product as intended, please contact our support team within 7 days of purchase. We will make every effort to resolve the issue. If the problem cannot be resolved, a full refund will be issued.
- Misrepresentation: If the digital product is significantly misrepresented in its description or promotional materials, please notify us within 7 days of purchase. We will review the case and, if deemed appropriate, issue a full or partial refund.
- Change of Mind: Refunds are not provided for digital products if you simply change your mind after purchase.
- Lack of Usage: Refunds are not granted based on the claim that the product was not used or was not suitable for your specific needs if it matches the product description.
- Expired Refund Period: Requests for refunds made after 7 days from the date of purchase will not be considered.
- Refund Process
- Submit a Refund Request: To request a refund, please contact our support team at contact@smartariser.in with your order details and a detailed description of the issue.
- Review of Request: Our team will review your request and respond within 3-5 business days. We may require additional information to process your request.
- Resolution: If your refund request is approved, a credit will automatically be applied to your original method of payment within 7-10 business days.
For any questions or assistance regarding our refund policy, please contact us at:
- Email : contact@smartariser.in
- Phone : +91 - 963 234 7817
- Address: Raj Arcade, #16, 2nd Floor, old outer ring road, 1st Block, 2nd stage, Nagarbhavi, Bengaluru 560 091.
- We appreciate your understanding and cooperation. Thank you for choosing our digital products.